Is Avaya any good?
Overall Avaya is what allows us to make… No other program on the market is quite like Avaya. Pros: I like that Avaya runs well and does not have many issues or crashes; Overall functionality is great. I like the ease of use with initiating conference calls or a video calls.
Is Avaya a good place to work?
On average, employees at Avaya give their company a 4.0 rating out of 5.0 – which is 3\% higher than the average rating for all companies on CareerBliss. The happiest Avaya employees are Customer Systems Engineers submitting an average rating of 4.7 and Account Executives with a rating of 4.6.
What does Avaya software do?
Avaya Aura delivers video, voice, messaging, presence, web applications and more to users. It reduces infrastructure costs and allows organizations to quickly and efficiently deploy applications from a centralized data center.
What is the company Avaya?
Avaya is an American technology company that specializes in business communications services such as unified communications (UC) and contact center (CC).
What kind of phone system is Avaya?
Avaya is a cloud-hosted unified communications system provider that offers multiple services that can serve both small and larger size businesses. Both of its main platforms – Avaya IX Workplace and Avaya Cloud Office – include an array of calling, collaboration and mobile tools.
Is Avaya a MNC?
Avaya (/əˈvaɪ. ə/) is an American multinational technology company headquartered in Durham, North Carolina, that specializes in cloud communications and workstream collaboration solutions.
What is CMS Avaya?
Avaya Call Management System (CMS) is an integrated analysis and reporting solution that keeps you in touch with virtually everything that’s going on in your contact center from evaluating the performance of a single agent or group of agents to managing a contact center with multiple locations worldwide.
Is Avaya a good or bad system?
Avaya is a terrible cloud based system…. Avaya is a terrible cloud based system. We are so unhappy and are stuck for now. My company has lost money using it. So frustrated with the inconsistency. Each day begins with new problems. Our clients can’t reach us and no one in the Avaya company seems to be able to solve our daily problems for good.
What do you like most about Avaya IP Office?
Via G2 with permission from Avaya The interface is very easy and basic. The help and incoherence can often be irritating. The Avaya IP Office solves problems related to phone and call volume. It is very difficult to maintain all sites simultaneously when only phones were used for CSRs.
What are the pros and cons of the Avaya convergence office?
Pros: Coming from the telecommunications field this was a nice update for a convergence office. Lots of features and functionality, avaya does. Ot let you down. Cons: Can be a task to Install and use, you have to understand the back end of it, but once you have it up its great.