How long does a seller have to issue a refund on eBay?
Once you’ve received the item, you have 2 business days to review and issue a refund, or ask eBay to step in and help.
How long does a seller have to respond to a refund request?
Request a refund on the order. Allow the seller 24-48 hours to respond to this request. Once approved, ship the item back to the seller (unless a partial refund or other arrangements were discussed).
How do I contact eBay about a refund?
You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. You can also reach eBay customer support through live chat or email on their main Help site, although these features are not always available.
What to do if a seller refuses to refund?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
Can a seller refuse a refund on PayPal?
PayPal offers a possibility to open a dispute if you are denied a refund, but most cases end with the refund requests denied. The seller canceled the transaction and started the refund process on PayPal, but it wasn’t completed.
Does PayPal refund money if scammed?
If you paid for something via PayPal, but the item never arrived, or you suspect fraud, you can cancel the payment on your own. In case the payment is pending for more than 30 days, the amount will be automatically refunded to your account.
Will eBay refund your money?
You’re eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. If you haven’t received an item, we usually refund your money immediately via PayPal.
What happens if a seller does not respond?
If the seller doesn’t respond, the claim will automatically close in the buyer’s favor, and a full refund will be issued.
How can I talk to a live person at eBay?
It is still possible to contact eBay and talk to a customer representative. Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229. According to some accounts, the wait time for this number is typically three minutes.
How do I get a refund on eBay from a seller?
Sellers can also issue a refund through a cancellation or return request, or a report than an item hasn’t arrived. Additionally, eBay can issue a refund to your buyer as the result of an eBay Money Back Guarantee case or payment dispute.
How do I issue a refund to a buyer?
You can also issue a refund through a cancellation or return request, or a report that an item hasn’t arrived. Additionally, eBay can issue a refund to your buyer as the result of an eBay Money Back Guarantee case or payment dispute. When eBay issues a refund to a buyer, we may deduct the full amount from the seller for reimbursement.
What is the eBay money back guarantee?
Additionally, eBay can issue a refund to your buyer as the result of an eBay Money Back Guarantee case or payment dispute. When eBay issues a refund to a buyer, we may deduct the full amount from the seller for reimbursement. When you offer your buyer a refund, the amount will be paid from the total of your Available, Processing, and On hold funds.
Are there any buyers who won’t pay back the seller?
Unfortunately there are a lot of buyers who wouldn’t repay the seller even if it were the easiest thing in the world to do. Received a refund but item has arrived after I got the refund. 05-22-2015 03:44 PM Happened to me. A book I purchased arrived TWO MONTHS after the seller refunded. I mailed a check using the return address on the package.