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How do you respond to a customer asking for discount?

Posted on September 4, 2022 by Author

How do you respond to a customer asking for discount?

Here are 7 effective responses when prospects ask for a discount on prices.

  1. Explain how you offer more value than other solutions.
  2. Add more value than they were getting.
  3. Ask the client why the price is an issue.
  4. Agree, but change the terms.
  5. Ask what they feel would be an appropriate discount.

Is it beneficial to the seller to give discounts to their buyers?

General advantages of offering discounts 1. Attracts Customers. As mentioned, discounts are very attractive to customers and may not only bring new clients but can also bring back previous customers. Discounting products and services, particularly in-demand ones, is a good way to get attention.

Do customers like discounts?

Customers Genuinely Like Shopping Discounts In a study completed in 2012, researchers found that coupon recipients who received a $10 voucher experienced a 38\% rise in oxytocin levels and were 11\% happier than those who did not receive a coupon. This discovery holds true across various generations as well.

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Why you should not give discounts?

While discounting directly affects your actual revenue, it also kills your momentum as a company by training both your customers and your team to devalue your product. Your customers don’t think it’s worth it.

Why do customers ask for discounts?

Some clients may not have the money to afford your services and thus they will push for some sort of discount or negotiation. If you really find someone you want to work with, but they can’t afford you, then you might be willing to offer a discount.

How do you give a customer a discount?

Discount Offer Ideas

  1. Focus on Target Markets Less Motivated by Discounts.
  2. Offer Fewer but Bigger Discounts.
  3. Increase the Perceived Value of Your Products.
  4. Instead of Using Sales to Attract New Customers, Focus on Loyalty Discounts for Existing Customers.
  5. Discount Brand Name Products.
  6. Know What to Mark Down.

Why would a buyer accept a trade discount?

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A key reason that businesses discount is to increase revenue. Compared with cash discounting, trade discounting is more likely to increase revenue as it decreases the cost at the time the purchasing decision is made and does not rely on early payment or other conditions being met.

How sales and coupons attract customers?

you can drive sales by triggering a consumer’s need to act quickly. The limited time offer coupon is just that, a trigger. Give your offer or discount a hard and fast timeline, whether that’s an expiration date or a window of just a few hours. This will grab customer attention and quickly call them to action.

Is it rude to ask for a discount?

Yes, it is rude to ask anyone for a discount for anything unless there is a legitimate reason such as the job won’t be done on time, or there’s some other reason you shouldn’t have to pay the full amount.

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