What happens if you dent a rental car?
Minor damage to a rental car, such as scratches, dents, or a chipped windshield are covered by the Damage Waiver. Your personal auto insurance may or may not cover the cost of repairs, so it is best to contact your insurance provider before renting a car.
What do you do if your rental car smells like smoke?
So if your rental car is smelling like smoke, call them and insist on a replacement car that does NOT smell like smoke. When you return the car you have, they will then charge back the previous renter for the smoke odor.
How long will insurance company pay for rental car?
30 days
Insurance will pay for a rental car for up to 30 days after an accident, in most cases, as long as a customer has rental reimbursement coverage. The 30 days of rental car payments that insurance companies typically cover are meant to give enough time for car repairs to be completed or for a customer to find a new car.
What is considered damage to a rental car?
Impact Damage (body, undercarriage, glass, etc.) Scratches larger than 2”, or multiple scratches per panel, will be considered damage. Damage will be considered a scratch if it is through the paint. Generally this can be determined if a fingernail catches on the scratch when running fingernail along painted surface.
What happens if I scratched my rental car?
If a rental car gets scratched by a renter, the renter will be liable for any insurance excess in line with the rental agreement. In some cases in order to avoid claiming, the rental company will take the excess from the credit car of the renter and pay any extra themselves.
How does enterprise know if you smoke in the car?
How Do Rental Car Companies Know if You Smoke or Vape. If an agent witnesses you or a passenger smoking, or if there is physical evidence of smoking (ashes or butts in the vehicle, cigarette burns, etc.) or the scent of tobacco, you will likely receive a bill a week or more after returning the car.
What happens if my rental car is not available?
If none of the car hire companies can help you right away, or if it’s late and the rental counters are closing, the best option is to take a taxi, a train or a bus to get to where you need to go. Then return the next day when hopefully something may be available.
How does renting a car work with insurance?
If you carry comprehensive and liability coverage on your personal car, coverage typically will extend to your rental car within the United States. If you’re renting a car in the U.S. of similar value to your personal car, in all likelihood your auto insurance coverage will be adequate for the rental.
What happens if you rent a car and pick it up later?
Rental car companies like Avis define rental car periods by the day (24 hours), not by the hour, which means if your return time is later in the day than your pickup time, you’re essentially paying for a whole additional day, even if it’s just a few hours difference.
What should I do if there are no other cars available?
If the rental company you booked with has no other cars, it’s worth asking the other car hire companies at the same location whether they have any cars. If none of the car hire companies can help you right away, or if it’s late and the rental counters are closing, the best option is to take a taxi, a train or a bus to get to where you need to go.
What happens if you leave a rental car without an agent?
If it feels unsettling just to leave the car without an agent checking it over, it should; the most serious complaints about car rental companies in recent years have been disputes over damage claims. If no attendant is present at dropoff (and sometimes even when there is), the dispute later becomes your word against theirs.
How do I know where to Park my rental car?
If there’s a big parking lot for drop-offs, it might be shared between a few car rental companies. Look out for the name and logo of your car hire company on the ground or above the parking bays. If you are unsure where you should park your car, the best thing to do is park it in the same area that you picked it up.