What do I do if my package says delivered but I never got it?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
What do I do if my mail is stolen?
If you think your mail has been stolen, notify the Postal Inspector at 877-876-2455 or at the USPS Office of the Inspector General website at uspsoig.gov/investigations. It’s also best to file a claim as quickly as possible.
How do I report a stolen USPS package?
Losses are charted by the Postal Inspection Service to identify problem areas and assist Inspectors in tracking down thieves. Report suspected mail losses to Postal Inspectors by calling 877-876-2455 or at www.uspis.gov. Keep Registered Mail separate from other mail.
Is Withholding mail from someone illegal?
It is illegal (in the US) to withhold, steal, destroy or otherwise keep a person from receiving his/her mail without his/her permission. If a neighbor, for example, is going to be away for a few days, they might ask the Post Office to hold their mail until they return.
Why does USPS lie about delivery?
Employees of the U.S. postal service (USPS) have been falsifying package-delivery data in an attempt to make their statistics more palatable, according to new data obtained by The Washington Post. …
Who is responsible if my package is stolen?
If your stolen package was delivered by a major postal carrier such as USPS, UPS, or FedEx, you should file a claim with the respective shipping company. If you know your package has been stolen, you could reach out to the sender or seller about a possible replacement or refund.
Will USPS refund for stolen package?
If your package was stolen and there’s evidence, take photos and submit those too. If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.
Did USPS steal my package?
In 40 years of mail order businesses, the USPS has never stolen a package of mine. They have lost and crushed packages, but never stolen. USPS employees have pride and integrity. And they have their own police force – United States Postal Inspection Service.
Can you sue someone for stealing your package?
If you have solid evidence that someone stole your possessions, you can sue them to get your property back or recoup its monetary value. Filing suit in small claims court is the quickest and easiest way if the value of your property comes within the court’s monetary limits.
What happens if you keep someone’s mail from them?
Intentionally opening, intercepting or hiding someone else’s mail is the felony crime of mail theft. It comes with some heavyweight penalties, including five years’ incarceration in a federal prison.
What does held for pick up at Carrier location mean?
Hold for Pickup is a special service that can deliver and keep a package at the sender’s location or destination of choice. After the package arrives at the location, the recipient is notified and will be required to travel to the location to pickup the package.
What does it mean when USPS says could not access delivery location?
What Does “USPS No Access to Delivery Location” Mean? At the end of the day, when you get this notification it just means that the USPS mail carrier wasn’t able to bring your package to you and that you’re going to have to come up with another solution to get your packages from them.
Can mail carriers just leave a package at your door?
If a package requires a signature to be delivered, mail carriers cannot just leave it at your door. “It’s frustrating when people are not home to accept packages and they get angry at me for leaving a missed-delivery slip.
Why do mail carriers want you to empty your mailbox?
One of the biggest reasons is if a carrier leaves a package outside a home or business, they may get in trouble if that package is subsequently damaged or stolen before the recipient collects it. Mail carriers wish people would empty their mailboxes regularly. It makes mail carriers’ jobs easier.
What happens if you send a letter without enough postage?
If a letter or package is sent without enough postage, it’s up to the recipient to pay the missing postage before they are allowed to collect the mail. In these cases, your mail carrier may actually wind up footing the bill for you. “A lot of mail carriers, including me personally, cover stamp costs for mail that has insufficient postage.
Can a carrier leave a package outside your apartment building?
Carriers are not allowed to leave packages, especially in apartment buildings,” said Misiu. One of the biggest reasons is if a carrier leaves a package outside a home or business, they may get in trouble if that package is subsequently damaged or stolen before the recipient collects it.