What do I do if my AliExpress order never arrived?
Every product on AliExpress has a guarantee of timely delivery. Go to your personal account and click «Open dispute» button in the order section. AliExpress offers several solutions: «Full refund» or «Refund and return of the product». If the product wasn’t received, choose the first variant.
Why is my AliExpress order still in transit?
The status “In Transit” means the order has been shipped, but not delivered. Means the order is “on the way” to the buyer.
How long do things take to arrive from AliExpress?
Packages that are sent with AliExpress Standard Shipping usually take 15 to 45 working days, whereas Aliexpress Premium Shipping will provide an estimated delivery time from 7 to 15 working days. How do I track an order sent via Aliexpress Shipping?
How long does a package take to deliver after being shipped?
USPS Priority Mail: for most packages. Average arrival time is 1 – 3 days with delivery confirmation. USPS Express Mail: for packages that need to get to their destination quickly. Average arrival time is 24 – 36 hours and items ordered with Express Mail are automatically prioritized.
How do I cancel an order on Aliexpress?
In case the supplier has shipped out the order, there’s no way to cancel, and your customer has to take the order. Firstly, go to AliExpress.com and open My Orders page. Next, find the order you want to cancel and click on the Cancel Order button next to it.
How long does it take for AliExpress to process an order?
This can take a few hours or several days, depending on the size of the package, if the seller has had many sales lately, or also depending on the time of the year… This time taken by the seller is known as “Processing”. AliExpress informs you how much time the seller asks for to prepare the order before you buy.
How long does AliExpress take to ship to Afghanistan?
Even if you use AliExpress Standard Shipping for your order, you will still get your order between 14 to 24 days. Shipment to Afghanistan can take as long as 50 days. However, if you do not mind paying a lot of shipping charges to get your order quickly, you may be able to get the products within 15 days.
Does alialiexpress ship to every part of the world?
AliExpress ships products to almost every part of the world, however, the orders do not always reach all the destinations at the same time. The packages reach quickly in countries that have a large number of orders and those that have a good postal service.