What can you do if you get scammed online shopping?
Report a scam that happened with an online seller or a payment transfer system to the company’s fraud department. If you used your credit card or bank account to pay a scammer, report it to the card issuer or bank. Also report scams to the major credit reporting agencies.
How do I file a complaint against an online store?
To register a complaint with NCH you can call on 1800-11-4000 or 14404 (all days except national holidays – from 9.30 am to 5.30 pm), you can also send SMS on 8130009809. Besides, there is the option to file complaints online either on NCH website or app is also available.
How do I take legal action against an online company?
Call the customer care number of the e-commerce company to file a complaint. The company may resolve the issue at this stage or direct your complaint to the manufacturer/service provider. If the issue is not resolved at this stage, here is what you should do further.
What can you do if you get scammed?
If you’ve been scammed, consider reporting the fraud to the police to see if they can take any action, as well as to your state consumer protection office. You can also report scams to the FTC. File a report online with the FTC, or by phone at (877) 382-4357.
How can I get my money back from an online purchase?
If you qualify for a return but the seller won’t give you your money back, you have some options:
- Write a complaint letter: we have advice to help you do that and a sample letter.
- Consider getting help from a consumer organization like Call for Action, Consumer Action, or the Better Business Bureau.
Can you get your money back if you get scammed?
Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam. If you can’t get your money back and you think this is unfair, you should follow the bank’s official complaints process.