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Why is customer service in Europe so bad?

Posted on August 27, 2022 by Author

Why is customer service in Europe so bad?

It is bad customer service not to even try to understand the cultural backgrounds of your customers and it is equally rude to visit different countries/cultures without knowing anything about them. Ignorance makes a terrible travel companion, and on the end it does the most harm to your own travel experience.

What are some problems in Germany?

The Migrant Crisis. The German government has taken in over 1,000,000 migrants claiming to be refugees since 2015.

  • The Aging Population. At the moment the average age of Germans is 44 years.
  • Diminishing Purchasing Power.
  • Remaining Social Divide between East & West Germany.
  • Parallel Cultures/Societies & Immigration.
  • Why is service so bad in Germany?

    Germans in general do not flatter each other or tend to dish out compliments freely. They are very direct with each other, to the point that it could be called “brutally” direct. Hence interactions among Germans can seem stern and, as some Americans have told me, often feel like a fight is about to break out.

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    Is customer service good in Germany?

    Customer Service is a great sector to enter into as there is always a job for you, no matter your nationality or native languages. German businesses are certainly not doing too badly at the moment and are there in need of multilinguals to deal with their clients who are based all over the globe.

    Does Germany have good customer service?

    “Absolutely horrendous” and “unnecessarily hostile” – that’s pretty much the consensus among expatriates when it comes to Germany’s customer service. …

    What is the customer service like in Germany?

    Compared to the United States, Customer Service is a dry and barren, almost dead land in Germany. Returning something to a store? You need a receipt, the product in its original packaging, and must return it within 7-14 days.

    What do Germans like most about the US?

    The cars, the houses, the grocery stores and everything in it is just ginormous. A bag of chips would fill half a grocery cart in Germany. Another thing that makes the eyes of Germans pop out during their vacation in the US are the restaurant portions.

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    What is the average internet speed in Germany?

    Germany is 25th worldwide in average internet speed (2017), was 22nd in 2015 – just 15,3 Mbp/s. Half as fast as South Korea and below 13 other EU countries, as well as Switzerland. For the average highest internet speed, we’re only at 45th, behind 17 EU countries and Switzerland!

    What is the difference between German politics and American politics?

    In the US, the parties have to differentiate themselves more and more to appeal to the more extreme points of view within the party. In Germany, parties never form a majority and therefore have to build a coalition to reach a governing majority.

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