Am I obligated to give a refund on eBay?
If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns.
What happens if you ignore a refund request on eBay?
If you don’t respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. eBay may automatically accept a return from a buyer on your behalf if an eBay postage label is available.
Can a seller refuse to cancel an order?
A seller could refuse to cancel IF they have already shipped it but have not put in the tracking numbers yet. That is a “too bad, so sad” that you didn’t ask to cancel earlier. If they have NOT shipped already they should absolutely agree to cancel.
What happens when you report a buyer on eBay?
If you are the only seller to report this particular buyer then nothing will happen, & it is completely anonymous, the buyer will have no idea you reported them, but it will noted & kept on file, & if more sellers report her then ebay will step in & sometimes ban the buyer, but you will have no notification from ebay …
How do I refund a damaged item on eBay?
Start a return
- Find the item in your Purchase history – opens in new window or tab and select Return this item.
- Select your reason for the return.
- If the item arrived damaged, broken, or faulty, add up to 10 images relevant to the reason you’re returning the item for, and showing any scratches or defects.
- Select Send.
How do I return a faulty item on eBay?
Can I deny a refund on eBay?
Can I refuse to give a refund on eBay? Technically, yes, you can refuse a request, but the buyer has ways to open an account case with eBay who will make the final decision. If they decide the request is reasonable, then they will process the request and transfer the money from the company’s funds to the buyer.
Do eBay sellers have to accept cancellation?
We understand that there may be times when orders need to be canceled. Buyers can request a cancellation, but generally only sellers can cancel an order. We encourage sellers to accept a buyer’s cancellation request as long as they haven’t yet shipped the item.
Can eBay seller refuse cancellation?
The seller can either accept or decline your cancellation request. To improve your help experience, please sign in to your account.
How do I report a suspicious buyer on eBay?
How to report a buyer. You can also report a buyer from your Sold items list – opens in new window or tab. Choose Leave feedback from the dropdown menu next to the item, and then select Report buyer. We take all reports seriously, but please make sure your claims are accurate.
Can you return a faulty item on eBay?
If the item you received doesn’t match the description in the original listing, or if it arrived faulty or damaged, you’re covered under the eBay Money Back Guarantee. You can return it even if the seller’s returns policy says they don’t accept returns.
Is it illegal to sell bootleg stuff?
Actually, to my knowledge, it’s illegal to sell bootleg stuff, but not illegal to buy or own it. Also, copyright infringement is generally considered a civil matter. Bootlegging is a violation of Federal copyright law, which is enforced by the FBI, at least where the FBI has jurisdiction.
What is the eBay money back guarantee?
If the item you received doesn’t match the description in the original listing, or if it arrived faulty or damaged, you’re covered under the eBay Money Back Guarantee. You can return it even if the seller’s returns policy says they don’t accept returns. If you no longer want an item,…
Are these eBay listings legal?
Well, they’re not legal, and that plain fact doesn’t change simply because eBay refuses to pro-actively remove these listings and de-register their Sellers. They leave it up to the copyright holders and/or VeRO members to tell them what’s legit and what isn’t, and initiate the removal requests.