Why am I not getting my two-step verification code?
If delivery of your two-step authentication code to your phone is taking a significantly long time, try restarting your phone to refresh network connectivity. If you are not receiving the SMS code at all, see Not receiving text message (SMS) verification code for two-step authentication verification.
Why are verification codes not received?
The message may have been blocked by the carrier or email service provider. You may have reported this type of notification messages or emails as junk information. SMS: Contact your carrier to stop such a type of information from being blocked. Email: Search for the verification email in the spam mailbox.
How do I find my two-step verification code?
- On your device, go to your Google Account.
- At the top, in the navigation panel, select Security.
- Under “Signing in to Google,” tap 2-Step Verification. You might need to sign in.
- Under “Available second steps,” find “Authenticator app” and tap Change Phone.
- Follow the on-screen steps.
How long do verification codes take?
It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Don’t try to get a new code too soon; it will invalidate the old code and and you’ll end up waiting longer.
What do you do if your verification code doesn’t work?
My Google Authenticator codes don’t work
- On your Android device, go to the main menu of the Google Authenticator app.
- Tap More Settings Time correction for codes Sync now.
Why am I not receiving my Samsung verification code?
Your email app is filtering out the verification email. Check your email app’s Junk or Spam folder for the verification email from [email protected]. Your company’s email server is filtering out the verification email.
How can I get verification code without phone?
The Google Authenticator app for Android, iPhone, or BlackBerry can generate verification codes. It even works when your device has no phone or data connectivity.
How do I recover my 2-step verification on Gmail?
Recover an account
- Sign in to your Google Admin console.
- From the Admin console Home page, go to Users.
- Click the user you want in the list.
- Click Security.
- Click 2-step verification.
- Click Get Backup Verification Codes.
- Copy one of the verification codes.
- Click Done.
How do I get the verification code for my Samsung phone?
- Sign in to your Samsung account at account.samsung.com.
- Go to Security > Two-step verification, then click Authenticator app.
- Verify the phone number you’ll use to receive verification codes.
How do I enter my Samsung verification code?
Sign in using verification codes
- Sign in to your Samsung account with your ID and password.
- Select one of the verification methods you’ve set up for your account. Text messageClick Send code, then enter the verification code we send to your phone.
- Click Verify to finish signing in to your account.
What do I do if I don’t receive my 2-step verification code?
Use the Resend Code or Start Over feature on the 2-Step Verification login screen. If you’re still not receiving the 2-Step code after following those steps, please contact Customer Support. 2-Step Verification codes expire after 15 minutes and will no longer work if the code was already entered incorrectly for that account.
What is 2-step verification and how long does it take?
Note: 2-Step Verification requires an extra step to prove you own an account. Because of this added security, it can take up to 3-5 business days for Google to make sure it’s you trying to sign in. Follow the steps to recover your account. You’ll be asked some questions to confirm it’s your account.
How do I sign in to my Google account without 2-step verification?
A backup code you previously saved. A security key you’ve added in the 2-Step Verification section of your Google Account. If you previously signed in from a device and checked the box next to “Don’t ask again on this computer,” you might be able to sign in from that device without a second verification step.
How do I get help with the verification code challenge?
This process can take several days and usually involves more effort than other recovery options. Sign in to your account with your username and password. On the verification code challenge page, click More options. Click Get help Request Google’s help.