Do I need to clean my Hertz rental car before returning?
“Although we appreciate when a vehicle is returned in clean condition, we do not charge a cleaning fee to vehicles reflecting normal wear and tear,” Hertz spokeswoman Beth Davis told me. Under the new policy, only vehicles returned “excessively dirty” will incur the fee.
Do you get charged if you return a rental car dirty?
In simple terms, yes. Take your car back clean and you won’t be charged. It’s tricky to guess when a rental company might decide a car is too dirty. If a car smells of smoke when it’s returned, the rental company will charge a cleaning fee, even if the car is otherwise clean.
How long does it take for Hertz to charge?
If you rent with a credit card Hertz puts a hold on your account for the full cost of the rental plus the security deposit. When you return the vehicle, Hertz charges the full amount of the rental. It will release the hold on the deposit within 24 hours.
Will Hertz pick you up?
If you are renting a vehicle at a Hertz neighborhood car rental location, Hertz can pick you up and drive you! No hassle, no car exchange, just pick up and return – free and easy. Pick Up and Return Service is available for Hertz car rental pick up destinations within a 15-minute drive.
Can someone else drop off my rental car Hertz?
Can someone else drive a car that I rent? Yes. An Additional Driver, if added to the rental agreement, may drive the rental vehicle.
Does Hertz track your speed?
Although national rental car companies like Avis and Hertz do not track speed, thousands of their customers use GPS systems every day. But every driver using a GPS system leaves an electronic footprint, and that has consumer advocates concerned.
What is the cleaning fee at Hertz?
Hertz has quietly dropped one of the car rental industry’s most unpopular surcharges: the cleaning fee. “Although we appreciate when a vehicle is returned in clean condition, we do not charge a cleaning fee to vehicles reflecting normal wear and tear,” Hertz spokeswoman Beth Davis told me.
What happens if you return a dirty rental car to Hertz?
Hertz’s terms and conditions previously warned that “all rental vehicles should be returned in the same condition they were rented in.” If a car came back “dirty,” the terms noted, “there may be a cleaning fee charged to the rental.” It didn’t disclose the fee, but typical cleaning fees range between $50 and $100.
Does Hertz charge for parking in Massachusetts?
Parking Fine Recovery Fee – The State of Massachusetts requires that all car rental companies collect this fee. This fee is used to offset the cost of unpaid parking tickets by car rental customers. Parking Recovery Fee – This fee covers the cost Hertz pays to the location for parking access.
Why do rental car companies charge a cleaning fee?
Under the new policy, only vehicles returned “excessively dirty” will incur the fee. “There is no profit for charging a cleaning fee,” says Sharon Faulkner, the executive director of the American Car Rental Association, a trade group. “In fact, it’s the very last thing a rental car company wants to do.