How do you win a dispute on AliExpress?
Our tips will help you to win the dispute on AliExpress.
- Always take the screenshots of the product description.
- Carefully read the description of the product.
- Check the rating of the seller and the store’s reviews.
- Film the process of unboxing.
- Carefully fill in the application for opening the dispute.
- Be determined.
How many disputes can you do on AliExpress?
If you buy any product through the site, you are protected if you don’t receive your order on time. You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order.
What happens when you open dispute on AliExpress?
Violation of Authenticity Guarantee. Another reason for opening a dispute might be that you ordered an item of the original brand and received a fake product instead. In this case, you get a full refund including the shipping cost.
What happens if seller doesnt respond to dispute AliExpress?
– If the seller agrees with your request of Refund Only or if he/she doesn’t reply within 5 days, dispute will be closed automatically, and you will get your refund in 3-20 working days (When will I receive my refund?).
Will AliExpress steal my money?
Yes it will. But don’t worry since some sellers are extremely good on this platform and will send your order without causing you a trouble.
When should you open a dispute?
Generally the option to open a dispute will become available on the 11th day after seller has sent out the goods, until to the 15th day after delivery time is over or you confirmed the receipt. Please pay attention to the deadline of the delivery time (PST) on the order detail page.
What does it mean to open a dispute on Aliexpress?
The feature of opening a dispute on AliExpress is a way to protect buyers when conducting transactions online. It allows customers to demand a refund if something goes wrong during their shopping process. All AliExpress buyers have the right to open a dispute in case of dissatisfaction, as it is a relatively common practice when shopping online.
What are my rights as a buyer on Aliexpress?
All AliExpress buyers have the right to open a dispute in case of dissatisfaction, as it is a relatively common practice when shopping online. However, for a favorable dispute outcome, it is crucial to understand how the procedure goes and what you, as a client, are entitled to claim.
What to do if AliExpress order is not received?
AliExpress open dispute > The orders on AliExpress are protected by Buyer protection. If you have not received your order or if you are not satisfied with the product you have received, please contact the seller first to try to find a solution.
How do I open a dispute for lost goods?
1. Link to open dispute. 2. Your item status. 3. Confirm Goods Received link, after Goods Confirmation you lost to able open dispute and get back your money. Attention! Do not to skip your order time! You must to observe you order time for possibly to make order actions. If your time is ended, your order status changed to “Confirmation Timeout”.