How long should I wait for a refund from an airline?

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How long should I wait for a refund from an airline?

The good news is that if you booked a package holiday you are entitled to a refund within 14 days. If you booked a flight-only deal and your airline cancels your flight, you are entitled to a refund within seven days.

Does Gotogate give refunds?

If you have made your ticket purchase with us, the airline will make a refund to us and we will process the payment to your original form of payment after receiving the funds. If you turn to us for assistance, we will do our best to assist you but we are limited to the rules and restrictions of the airlines.

How do I contact Gotogate customer service?

Travel terms and conditions

  1. Gotogate, Inc. ( Gotogate) 4300 Biscayne Blvd. Suite 203. Miami, Florida 33137. USA.
  2. E-mail: [email protected].
  3. Telephone: +1 917 421 7240.

Where is go to Gate based?

Sweden
Incidentally, from what we can see, Go To Gate are based in Sweden, which you’d think would be a solid, reliable sort of country.

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What to do when a company refuses to give you a refund?

Company Won’t Give You a Refund? Here’s How to Get Your Money Back

  1. Try to Work it Out with the Merchant First.
  2. Option 1: Request a Chargeback.
  3. Option 2: Consider Mediation.
  4. Option 3: Sue in Small Claims.
  5. Option 4: Pursue Consumer Arbitration.
  6. FairShake Can Help Make Arbitrating a Breeze.

What are my legal rights to a refund?

You can get a full refund within 30 days. This is a nice new addition to our statutory rights. The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days.

Is it possible to get a refund on a gotogate ticket?

Most people go to sites like Gotogate because of th percption of cheaper tickets, after all. If I’m right, then there won’t be any refund, as the taxes due will be eaten up by the agency fees. 6. Re: Gotogate ticket cancelled, refund possible?

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Can I get a refund for a cancelled flight?

Airlines: According to the U.S. Department of Transportation, airlines must offer refunds, including the ticket price and any optional fee charged for cancelled or significantly delayed flights, even when flight disruptions are outside their control. If your airline isn’t doing that, you can report it to the U.S. Department of Transportation.

How do I file a complaint against a travel company?

So, whether you booked directly with an airline or hotel, or you used a travel site or consolidator, start with them. Then, to report a travel-related problem, contact your State Attorney General’s office or tell the FTC at ftc.gov/complaint.

How do I resolve a problem with a hotel I booked?

Check with the hotel for your options. As with many purchases, your best option is usually to directly contact the company you booked with to see if you can resolve a problem. So, whether you booked directly with an airline or hotel, or you used a travel site or consolidator, start with them.